The Resident Management System (RMS) manages academic and administration records for all UBC residents. Use the system to access Letters of Offer, update your contact information, find your employee ID, review your academic records, and self-report any statutory holidays you’ve worked.
Please note that the Safari browser is not fully supported by RMS; please use another browser such as Google Chrome or Firefox when accessing the system.
Are you a first-time user?
If you’re a first-time user, you will be sent a unique link to access RMS during registration. Once you have registered, you will be able to access the system using your Campus Wide Login (CWL).
Step-by-step instructions
Explore step-by-step instructions to complete a variety of RMS tasks.
Completing Registration
When registration begins, you will receive an email with a unique link to RMS and instructions.
Finding your Employee ID
Your employee ID can be found in your profile in RMS. You will need this in order to register for electronic pay stubs. Find out how to access electronic pay stubs.
Accessing Your Letter of Offer (Contract)
All Letters of Offer are issued and signed electronically through RMS during the registration period. Letters of Offer are term-based, and are only issued at the start of a UBC residency training program.
Updating Your Contact Information
Residents are responsible for updating their contact information in RMS, as well as contacting the following professional institutions:
- Provincial Health Services Authority (PHSA) Support Services
- Resident Doctors of BC
- College of Physicians and Surgeons of BC
- UBC Enrolment Services
- College of Family Physicians of Canada (for Family Practice Residents)
For name changes in RMS, please contact the PGME Dean’s Office and indicate in the subject ‘Name Change’. Please attach supporting documentation that applies to your situation. You must also contact the professional institutions linked above to inform them.
Reporting Stat Holidays Worked
If you are eligible to receive statutory holiday pay, requests for payment can be made through RMS. All requests will be automatically forwarded in RMS to your program administrator for approval, and then for processing with Provincial Health Services Authority (PHSA) Support Services (formerly BCCSS).
Please refer to the HEABC/Resident Doctors of BC Collective Agreement to determine your eligibility for statutory holiday pay.
RMS Stat Holiday Request-Quick Reference Guide
Unable to submit stat holidays?
Some users have experienced technical difficulty while trying to report their statutory holidays using Safari. Until the issue is fully resolved, we recommend using another browser, like Google Chrome or Firefox, when submitting your stat holidays.
Reporting Sick Days
Residents are required to enter sick days in RMS to inform their program office of their absence. They must also inform their rotation supervisor or supervising staff when they are sick.
For more information on sick days, please refer to Article 10 of the Collective Agreement and UBC PGME Leave of Absence Policy 011.
Page taking a while to load?
If you encounter a delay when a page is loading, click Stop (or Esc on your keyboard) then Refresh (F5 on your keyboard). Your progress should be saved.
Resident Graduation certificates
The PGME Dean’s Office provides a graduation certificate to all Residents who are completing their postgraduate training. Confirmation is routinely requested from all programs on the information that should appear on these certificates.
Please note: If a request is made to add to or change a name on a Resident certificate from what is entered in RMS, proof of that name change should be sent to the PGME Dean’s Office at postgrad@postgrad.med.ubc.ca. This notification is required at least 6 weeks prior to the completion of training date.
Need assistance?
For registration assistance, please contact: rms.support@ubc.ca
For all other issues, please contact your program administrator.
