Information for all residents
Resident pay and benefit eligibility information can be found in the Resident Collective Agreement.
Payroll and Benefit services are administered by Provincial Health Services Authority. When contacting them, please identify that you are a medical resident as different rules apply to different employee groups.
Payroll contacts Employee Records & Benefits contacts Maternity, Parental and Personal Leave contacts
Office: 1795 Willingdon Avenue | Burnaby, BC V5C 6E3
Tel: 604-297-8683; Toll Free: 1-866-875-5306 | Option 2 Fax: 604-297-9311 Email: payrollvch@phsa.ca
Office: 1795 Willingdon Avenue | Burnaby, BC V5C 6E3
Email:employeeRBsuppport@phsa.ca
Tel: 604-297-8683; Toll Free: 1-866-875-5306 | Option 1
Fax: 604-297-9316
Please inform your program office regarding all leaves. Information regarding Employment Insurance (EI) during leaves can be found at the Service Canada Website.
New Resident Information
Residents are employees of the Health Authorities of British Columbia. Payroll and Benefits are administered by Provincial Health Services Authority. PHSA will contact residents new to UBC by email prior to registration requesting your Social Insurance Number (SIN). This email will come from paddy.chen@hssbc.ca. It is very important that you provide the requested information to PHSA in a timely manner; the deadline to submit your SIN is March 31, 2023. Any questions or concerns regarding the collection of SIN or documentation required should be directed to Paddy Chen at PHSA by email or phone.
You can anticipate receiving your new hire package by May 2, 2023. It will be mailed to the address provided with your residency application. If you have not received your package by May 9, 2023, please contact paddy.chen@hssbc.ca and indicate in the subject ‘New Resident’. Packages will not be sent out in advance.
Do not contact PHSA prior to the date specified. To ensure your employment record is created in a timely manner, please be sure to complete and return all PHSA Payroll and Benefits forms prior to May 15, 2023.
Returning your direct deposit authorization/tax forms in a timely manner will ensure that PHSA are able are to set up your direct deposit information in their system. Any delays in receiving will result in a manual cheque being mailed to your home address on file. Please note if your home address has changed recently, you will need to contact PHSA Employee Records and Benefits at paddy.chen@hssbc.ca.
How to access Electronic Pay Statements Online
The following guide has been created with the purpose of supporting VCH residents with self-registration of their VCH employee ID with their health authority network accounts. This will allow residents to access their electronic pay statements online.
Medical Services Plan (MSP) Enrolment
As of February 22, 2018, a Photo BC Services Card obtained by visiting an Insurance Corporation of BC (ICBC) driver licensing office is a mandatory requirement to complete MSP enrolment. Further details are available on the Government of BC website under “How to Apply”.
As of January 1st, 2020, MSP premiums and premium assistance has been eliminated from the Medicare Protection Act. However, you are still required to complete the MSP Group Enrollment Application Form and return with the package. For the purposes of enrolment in MSP, you are required to have a valid BC address. You may return this form separately at a later date to Employee Records and Benefits if the date of your move to BC is after the package return deadline.
T2202
The T2202 – Tuition and Enrollment Certificate is a tax form used to certify a student’s eligibility for the education and textbook amounts. Please note, that the T2202 form has replaced the T2202A and the TL11B forms). This form is used to indicate the maximum student tax deductions for tuition, education, and textbook amounts.
Residents can access their T2202 through the UBC Student Service Centre. Questions about T2202A can be directed to UBC AskMe.
T2200
T2200 is only for expenses that are required as part of residents’ employment contract that are not directly reimbursed. There are very few expenses that residents would be required to incur that are not directly reimbursed by UBC or the Health Authority.
The T2200 form can be accessed through the Canada Revenue Agency. Residents who want to file the T2200 with their tax return, should complete the form and then submit it for approval via email to VCH Payroll. If there are costs on the T2200 form that are specific to their department, residents should specify which program in their email to VCH.
T4
Residents are able to access their T4 slips online through either:
If residents receive paper pay statements, they can expect to receive their T4 slips in the mail. However, if they have access to their pay statements online, their T4 will also be available online. This distinction depends on the Health Authority where they work and that Health Authority should be contacted if there is any confusion. Individuals should expect to have received their T4 for the previous year in the mail by the end of February.
For general T4 and pay inquiries, contact Payroll Services at PayrollVCH@phsa.ca or call 604-297-8683 (select Option 2) / 1-866-875-5306 (select Option 2).
For technical issues accessing the Electronic Pay Statement site, please contact the Service Desk at ServiceDesk@vch.ca or phone 604-875-4334/1-88-875-4334.
