The Resident Management System (RMS) manages academic and administration records for all UBC residents. Use the system to access Letters of Offer, update your contact information, find your employee ID, review your academic records, and self-report any statutory holidays you’ve worked. Click the icon below to access the RMS.
Are you a first-time user?
If you’re a first-time user, you will be sent a unique link to access the RMS during registration. Once you have registered, you will be able to access the system using your Campus Wide Login (CWL).
Step-by-step instructions
If you’re having difficulty navigating the RMS, explore step-by-step instructions on a variety of topics below.
Completing Registration
When registration begins, you will receive an email with a unique link to the online Resident Management System (RMS) and login instructions.
Step-by-step instructions for how to complete registration: RMS Completing Registration-Quick Reference Guide or scan QR code below:
Please note that the Safari browser is not fully supported by RMS; please use another browser such as Google Chrome or Firefox when accessing the system.
Finding your Employee ID
Your employee ID can be found in your profile in the Resident Management System. You will need this in order to register for electronic pay stubs. Click here to find out how to access electronic pay stubs.
Step-by-step instructions for how to complete registration: RMS Find Employee ID-Quick Reference Guide or scan QR code below:
Please note that the Safari browser is not fully supported by RMS; please use another browser such as Google Chrome or Firefox when accessing the system.
Accessing Your Letter of Offer (Contract)
All Letters of Offer are issued and signed electronically through the Resident Management System (RMS) during the registration period. Letters of Offer are term-based, and are only issued at the start of a UBC residency training program.
Step-by-step instructions for how to access your Letter of Offer: RMS Access Letter of Offer-Quick Reference or scan QR code below:
Please note that the Safari browser is not fully supported by RMS; please use another browser such as Google Chrome or Firefox when accessing the system.
Updating Your Contact Information
Residents are responsible for updating their contact information in the Resident Management System (RMS), as well as contacting the following professional institutions:
- Provincial Health Services Authority (PHSA) Support Services
- Resident Doctors of BC
- College of Physicians and Surgeons of BC
- UBC Enrolment Services
- College of Family Physicians of Canada (for Family Practice Resident)
For name changes, please contact the PGME Dean’s Office and indicate in the subject ‘Name Change’. Please attach supporting documentation that applies to your situation.
Step-by-step instructions for how to update your contact information in RMS: RMS Update Contact Information-Quick Reference or scan QR code below:
Please note that the Safari browser is not fully supported by RMS; please use another browser such as Google Chrome or Firefox when accessing the system.
Reporting Stat Holidays Worked
If you are eligible to receive statutory holiday pay, requests for payment can be made through the Resident Management System (RMS). All requests will be automatically forwarded in RMS to your program administrator for approval, and then for processing with Provincial Health Services Authority (PHSA) Supprt Services (formerly BCCSS).
Please refer to the HEABC/Resident Doctors of BC Collective Agreement to determine your eligibility for statutory holiday pay.
Step-by-step instructions for how to submit stat holidays: RMS Stat Holiday Request-Quick Reference Guide or scan QR code below:
Please note that the Safari browser is not fully supported by RMS; please use another browser such as Google Chrome or Firefox when accessing the system.
Reporting Sick Days
Residents are required to enter sick days in the Resident Management System (RMS) to inform their program office of their absence. They must also inform their rotation supervisor or supervising staff when they are sick.
For more information on sick days, please refer to Article 10 of the Collective Agreement and UBC PGME Leave of Absence Policy 011.
Step-by-step instructions for how to submit sick days: RMS Sick Day Submission-Quick Reference Guide or scan QR code below:
Please note that the Safari browser is not fully supported by RMS; please use another browser such as Google Chrome or Firefox when accessing the system.
Resident Graduation certificates
The PGME Dean’s Office provides a graduation certificate to all Residents who are completing their postgraduate training. Confirmation is routinely requested from all programs on the information that should appear on these certificates.
Please note: If a request is made to add to or change a name on a Resident certificate from what is entered in RMS, proof of that name change should be sent to the PGME Dean’s Office. Please contact us at: postgrad@postgrad.med.ubc.ca. This notification is required at least 6 weeks prior to the completion of training date. More info is found here.
Need assistance?
See below for a list of RMS tech tips, as well as details on who to contact if you have a question.
Tech Tips
Unable to submit stat holidays?
Some users have recently experienced technical difficulty while trying to report their statutory holidays using Safari. Until the issue is fully resolved, we recommend using another browser, like Google Chrome or Firefox, when submitting your stat holidays.
Page taking a while to load?
If at any time you encounter a delay when a page is loading, click Stop (or Esc on your keyboard) then Refresh (F5 on your keyboard). Your progress should be saved.
Questions
For registration assistance, please contact: rms.support@ubc.ca
For all other issues, please contact your program administrator.
