Who Pays Me?
Residents are employees of the Health Authorities of British Columbia. Payroll and Benefits are administered by the Provincial Health Services Authority (PHSA). Pay is shown as “BC Residents Paying Agency” on bank statements.
When do I Get Paid?
Residents are paid every two weeks by direct deposit to the bank account you provide to the PHSA in your new hire package. For exact dates you can check the 2024 Payroll Calendar (pay dates are marked with a “P”).
How do I Access My Paystubs?
To access paystubs online, UBC residents must self-register their VCH employee ID (If you don’t have your ID number, you can follow instructions on the Resident Management System page to find it) with their health authority network accounts. Check out this guide for instructions on how access pay statements online.
Where Can I Find More Details on My Pay?
Resident pay and benefit eligibility information can be found in the Resident Collective Agreement on the RDBC website.
Where Can I Find More Details on Benefits Available to Me?
For more information on the benefits available to UBC residents (including life and disability insurance) please either refer to your Pacific Blue Cross account or access the Benefits page on the Resident Doctors of BC website.
How do I Setup Payroll and Benefits?
Make sure you fill out the new hire forms on time to the PHSA to ensure you get paid correctly and on time. Also make sure to sign up for the Medical Services Plan when eligible.
Helpful Contacts
Note: When contacting PHSA about payroll or benefits, please identify that you are a medical resident as different rules apply to different employee groups.
Payroll Contacts
Office: 1795 Willingdon Avenue | Burnaby, BC V5C 6E3
Tel: 604-297-8683; Toll Free: 1-866-875-5306 | Option 2 Fax: 604-297-9311
Email: payrollvch@phsa.ca
Employee Records & Benefits contacts
Office: 1795 Willingdon Avenue | Burnaby, BC V5C 6E3
Email:employeeRBsuppport@phsa.ca
Tel: 604-297-8683; Toll Free: 1-866-875-5306 | Option 1
Fax: 604-297-9316
Maternity, Parental and Personal Leave contacts
Please inform your program office regarding all leaves. Information regarding Employment Insurance (EI) during leaves can be found at the Service Canada Website.
