Set up Your UBC Email Address

B.C. health authorities require all residents use a UBC-issued email address to access electronic health record systems used in clinical settings across the province. Failure to comply in activating a UBC email address and updating your email contact information in the RMS will result in delayed access to health authority electronic systems, which will ultimately impact your ability to begin a rotation on your scheduled start date. 

A UBC student email account will also give you access to a range of UBC services, including Microsoft Teams and OneDrive  

Creating a UBC Email Address 

Once you have your CWL account, you can set up your email address: 

  1. Visit Campus-Wide Login (CWL) myAccount and log in with your CWL login name and password 
  2. Once you have logged in with your CWL, select “Activate Student Email.” If you do not see the “Activate Student Email” button, please contact the UBC IT Service Centre or visit the UBC Student Email Service page. The format of your email address will be [cwl]@student.ubc.ca. 
  3. You have the option of entering a forwarding email address and click submit (note: a verification email may be sent to this address). 
  4. Once you have read the terms of agreement, confirm the email setup by clicking “I Accept.” 

Logging in to your account 

Once you have created a UBC email address, you can access the mailbox by visiting https://webmail.student.ubc.ca/ 

Checking Your Account 

While a resident at UBC, the UBC PGME Dean’s Office will be sending you important information to your UBC email. You must check regularly for instructions and updates to prepare for the upcoming academic year and through your training.  

Visit the Resident Insider for resident tips on accessing your UBC email address including setting up a forwarding address and desktop/mobile setup. 

Support 

For further information about using UBC’s email service, visit the UBC Student Email FAQ site or direct your questions to the  UBC IT Service Centre  at 604-822-2008.