To learn more about the counselling services offered by the Resident Wellness Office, please browse our frequently asked questions below:
The Resident Wellness Office offers counselling services to all UBC medical residents, subspecialty residents, and fellows.
The Resident Wellness Counsellors provide confidential counselling services over the phone or via Skype™. Visit our online booking site to book an appointment instantly.
The Resident Wellness Counsellors will also visit the Island, the Interior, and the North several times per year. The date of these visits will be announced to you, at which time you are welcome to schedule a confidential one-on-one session with the counsellor. Many clients find it helpful to meet individually with the counsellor in order to ‘put a face to the name’ and perhaps provide an added level of comfort to telephone counselling if you choose to access that resource in future.
Appointments are available Monday-Saturday with general hours from 8:00-4:00pm, with early morning and evening appointments available on select days. Please visit our online scheduler to view counsellor availability and book an appointment: ubcresidentwellness.janeapp.com.
The Vancouver office is located on the 10th floor of the Diamond Health Care Centre (DHCC), 2775 Laurel St. The counsellors work out of two offices on the 10th floor, in rooms 10203 (Rebecca Turnbull) and 10228 (Elizabeth Sabine):
The Surrey office is located on the 3rd floor of Surrey Memorial Hospital Critical Care Tower, Room 3-622 (near the call room):
The Royal Columbian Hospital counsellor location is in the Sherbrooke Centre, Conference Room M-24:
No! All services provided by the Resident Wellness Office, including individual counselling, are available to you free of charge.
No, there is no time limit on the number of counselling sessions available to you, free of charge.
Counselling services are confidential. Information about you, the type of counselling services you access, and the context of your counselling sessions cannot be released without your written permission, with the following exceptions:
- information indicating that you may constitute a risk to yourself or to others
- information indicating that a child is in need of protection
- information that leads to concerns about public safety
- other statutory or common-law provision that requires or authorizes the release of confidential information
The Resident Wellness Counsellors are able to assist you with a range of personal and professional concerns. The program has been created to promote and support health and wellness among medical residents. The counsellors can help you work through and effectively cope with concerns such as stress and time management, anxiety, depression, career concerns, life transitions, and relationships. Speaking with a counsellor can help to bring clarity to situations and shed light on new ways of dealing with them.
Do you have questions that weren’t addressed here? Don’t hesitate to contact us at firstname.lastname@example.org or 1 855 675 3873.