To learn more about the counselling services offered by the Resident Wellness Office, please browse our frequently asked questions below:
Who can use Resident Wellness counselling services?
The Resident Wellness Office offers counselling services to all UBC medical residents, subspecialty residents, and Area of Focused Competency Fellows.
How do I access wellness supports?
What services are available for residents at distributed sites?
The Resident Wellness Counsellors provide confidential counselling services in person, over the phone or via Zoom. Visit our online booking site to book an appointment instantly.
The Resident Wellness Counsellors will also visit the Island, the Interior, and the North several times per year. The date of these visits will be announced to you, at which time you are welcome to schedule a confidential one-on-one session with the counsellor. Many clients find it helpful to meet individually with the counsellor in order to ‘put a face to the name’ and perhaps provide an added level of comfort to telephone counselling if you choose to access that resource in future.
When are the Resident Wellness Counsellors available?
Appointments are available Monday-Friday with general hours from 7:00-5:00pm, with early morning and evening appointments available on select days. Please contact your counsellor directly if you are a returning resident, or complete our new appointment survey here.
Where are the Resident Counselling offices?
The Vancouver office is located on the 10th floor of the Diamond Health Care Centre (DHCC), 2775 Laurel St. The counsellors work out of two offices 10203 and 10228 on the 10th floor.
The Surrey office is located on the 3rd floor of Surrey Memorial Hospital Critical Care Tower, Room 3-622 (near the call room):
The Royal Columbian Hospital counsellor location is in the UBC Medical Education Centre Room # 009.
Do I need to pay to see a Resident Wellness Counsellor?
No! All services provided by the Resident Wellness Office, including individual counselling, are available to you free of charge.
Is there a cap on the number of counselling sessions I can receive?
You are able to access 10 counselling sessions per academic year with your counsellor.
Is the Resident Wellness Counselling service confidential?
Counselling services are confidential. Information about you, the type of counselling services you access, and the context of your counselling sessions cannot be released without your written permission, with the following exceptions:
- information indicating that you may constitute a risk to yourself or to others
- information indicating that a child is in need of protection
- information that leads to concerns about public safety
- other statutory or common-law provision that requires or authorizes the release of confidential information
What services does the Resident Wellness program offer?
The Resident Wellness Counsellors are able to assist you with a range of personal and professional concerns. The program has been created to promote and support health and wellness among medical residents. The counsellors can help you work through and effectively cope with concerns such as stress and time management, anxiety, depression, career concerns, life transitions, and relationships. Speaking with a counsellor can help to bring clarity to situations and shed light on new ways of dealing with them.
New mom looking for a safe/quiet place to pump?
Contact the RWO at firstname.lastname@example.org for a list of safe spaces at sites around BC.
Do you have questions that weren’t addressed here? Don’t hesitate to contact us at email@example.com.